Yo Ciudadano ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use the Yo Ciudadano mobile application available in Colombia.
1. Information We Collect
Depending on your usage, the app may request access to the following:
- Camera — Used only to allow you to take or upload photos within the app.
- Location (optional) — Used to provide location‑based features or services when enabled by you.
- Basic usage data — Such as device type, operating system, and in‑app activity, used to improve performance and reliability.
We do not collect sensitive personal information unless you voluntarily provide it within the app.
2. How We Use Information
- Provide and operate core app features.
- Improve user experience and app functionality.
- Maintain security and diagnose technical issues.
We do not sell or rent your personal data to third parties.
3. Data Sharing
We may share limited data only in the following cases:
- Service providers that assist with hosting, analytics, or support and are bound by confidentiality obligations.
- Legal compliance when required by applicable law, regulation, or legal process.
4. Data Security
We implement reasonable technical and organizational safeguards to protect data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
Subject to Colombian law, you may have the right to:
- Access the information we hold about you.
- Request correction or deletion of your information.
- Withdraw consent to specific permissions via your device settings.
6. Children’s Privacy
The app is not directed to children under 13. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Policy from time to time. Changes will be posted on this page with an updated “Effective date”. Continued use of the app after changes take effect constitutes acceptance of the revised Policy.